FAQs

We offer a hassle-free 15-day return policy. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange, just as long as the clothing item is unused with the tag still in tact, and the items are still in stock. For all Returns, please send us an email at hi@temactif.com. You will be reimbursed as soon as we receive your returned product and approve of it's quality. Tem actif is not responsible for return costs outside of france. If you are returning from outside of france you will not be refunded on any return shipping costs or fees. if you are returning from within France, then you must email your recipt of purchase of shipping to hi@temactif.com. 

We have a detailed size chart available on our website that provides measurements for each product. You can find it on the product page or in our sizing guide.

Absolutely! Once your order is shipped, we'll send you a confirmation email with a tracking number. You can use this number to track your package on shopify or through the shipping carrier's website.

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and domestic shipping takes an additional 3-5 business days. International shipping may take longer, depending on customs clearance.

We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request.

Yes, we are committed to ethical sourcing and sustainability. We work with suppliers who adhere to fair labor practices, and our materials are chosen with environmental impact in mind.

To ensure the longevity of your activewear, we recommend following the care instructions provided on the garment's label. In general, machine wash cold, gentle cycle, and tumble dry low or air dry.

Yes, we periodically offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.